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Any return of an item within fourteen working days of receipt of the goods for exchange or refund will be processed free of charge. the return costs will nevertheless be borne by the buyer, unless the return is due to an error by Creaclic.ch.

Only unused products, in perfect condition and returned in their original packaging can be taken back. At the end of the period of fourteen working days, the products delivered will be deemed to conform to your order and accepted by the customer.

Sending address for returns : Creaclic.ch, Route de Lussery-Villars 4a, 1304 Dizy - Suisse